HortOS

Track your order

Every order has a live page. You are also emailed at each stage, so if you have no update, there is no update yet.

4 steps · about 2 min

  1. 1

    Open Orders to see everything you have placed.

    The orders list
  2. 2

    Each order page shows a timeline: placed, confirmed, ready, picked up or delivered.

    An order timeline
  3. 3

    If the grower changes anything, the change is flagged with a note. You will also get an email.

    An amended order
  4. 4

    Completed orders keep their full history and invoice links.

    A completed order
Stuck? Email team@hortosapp.com and we will sort it out, or set it up for you.